From discovery and analysis of current processes to recommendations for process improvement; from process development to policy documentation; we can offer you assistance with all aspects of managing your IT Policies and Processes.
We believe in the value of implementing efficient IT processes. By eliminating unnecessary complexity and simplifying systems it is possible for you to achieve significant gains in productivity and reduction in expenditure. We also find that by targeting improved reliability we can free resource to be focused on other activities.
Process documentation is an often overlooked aspect of the IT role owing to other operational pressures. We can assist by providing specific resource to ensure you have the necessary documentation in place. We also have significant experience with producing documentation for standards such as ISO 9001 and ISO 27000.
We are able to assist you in developing, for example, an Acceptable Use Policy to ensure your employees have a clear understanding of what they should, and should not, be doing whilst using your IT systems. We find that businesses having clear policies and backing these up with an end user education programme significantly reduce the risk of inappropriate behaviour. This has the additional benefit of reducing the business’s exposure to malware (such as viruses and ransomware).